[AI Recordings & Summaries] Improved handover for back to back calls

Hey all,

Love the product, it’s been a lifesaver for me just being able to focus on calls rather than typing awkward notes up.

I’ve been running into an issue however on calls that are back to back in situations where I want to take a set of notes for both.

For instance, today I had an instance where I jumped from one call to another, I specifically jumped into Amie when I hopped on the second call to hit record for that call, but it let me know I was already recording. However, when the summary and recording came back it all got mixed into one “super recording”. I notice the summary that was generated really only focuses on the first call, but the actual file recording I have includes both.

Ideally, what I would like is some UX feature that lets me handover the recording from the point in time I switch over to the new call recording. I imagine there is some trickyness here with some calls going over but would love to see something like this in the app as it’s happened probably 5 times so far.

Awesome work with reinventing Amie, big fan of what you all are building.

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Upvoters
Status

In Review

Board
💡

Features & Bugs

Date

11 months ago

Author

Charles P

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